FAQs

What type of wax is used?

We use natural soy wax which derives from soy beans, it is clean burning, renewable and free from paraffin.

Soy wax is:

  • vegan friendly
  • eco-friendly
  • non-toxic and a biodegradable wax

How long do the candles burn for?

Approximately 33 hour burn time.                         

Note: On your first burn, always allow the wax to melt all the way around the edges of the vessel (this is setting the memory of the candle) You should only burn your candle for 3 to 4 hours in one session.

How are the candles made?

By us, Jules and Mo - made locally in Melbourne. We hand pour every single vessel and create small weekly batches. Each candle is hand-crafted and receives our utmost attention from the beginning until it arrives to you!

Our candles are cruelty-free and we do not test on animals.

Do you make custom-made candles?

We certainly do! Just shoot us an email with you request to hello@amberandmist.com.au

When will I receive my candles?

Your candles will be dispatched within 2-4 days and shipped via Sendle however given the situation with Covid-19, delays are expected.

Candles shipped Australia wide only

Should I throw the jar away after use?

We encourage you to re-purpose your jars to hold pens, brushes and more! Pour hot water into the jar until the wax hardens, it should easily pop out! Our vinyl labels peel off very easily and any residue can be wiped off with rubbing alcohol.

If you have any further questions, please send an email at hello@amberandmist.com.au